Can the car change Driver Profiles before getting in?

We live in Florida and bought our car from Connecticut and just had it delivered yesterday. We spent a few hours getting everything setup. Have my connected services setup, set my wife up as an additional driver and haver her connected services all setup as well.

We each went through the driver profile setup, setup the face connect, the fingerprint, and the digital key. We individually set everything that would stick for our own driver profiles so we should be good with the setup.

The problem is my wife if quite a bit shorter than I am and I had read that the face connect would change the driver profile based on the face it detects (why link it to a driver profile if this doesn't work?). But it doesn't change the driver profile. I've tried locking the car and unlocking it with face connect, but nothing. We also tried the digital key and both keys out of curiosity. And nothing will change the driver profile or the seat settings before we get in the car.

We had a 2014 Infiniti QX60 that would do this with the correct remote so I'm not sure what I'm missing?

Is it not possible to change the driver profile before getting in so the seat moves and the correct setting are displayed/activated?

If it is possible, what am I missing, or how do you do it?

Thanks!