First Oil Change
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I have been receiving notifications starting at 2500 miles and it goes on and on and on!!!!!!!
Now at 6000 miles and it is saying I need service in 485 miles????
The service reminder system needs some work!
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42 Posts
5000 miles was recommended by my dealer
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8 Posts
I'm just under 3000 miles and every time I turn off the engine I receive a message that maintenance is due in several hundred miles (not sure of the exact number). The Genesis owner's site, Vehicle Health, states my next maintenance is in 6225 miles.
Not sure why I'm receiving the existing reminder in the car and now have to waste time follow up with someone at Genesis figure it out..,
Not sure why I'm receiving the existing reminder in the car and now have to waste time follow up with someone at Genesis figure it out..,
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63 Posts
I’m in need of an oil change And a system update. Two weeks ago I tried to make an appointment for a valet pickup and was told September 12th was the earliest they could accommodate me. I asked if I could just bring the car in sooner and get a loaner and was told that September 12th was the earliest I could also get a loaner. Extremely disappointed. Not a luxury card experience at all. Taking car in August 12th and waiting for it, oil change only, no time for them to update system software. Pitiful.
I just got the exact same experience. Asked if I could come in and just take a loaner for a couple hours while they did the service. They said loaners are for full day only and that’s the rules.
Now I have to go in and just sit there I guess.
Not exactly the great service they brag about.
Now I have to go in and just sit there I guess.
Not exactly the great service they brag about.
Update. I did make an appointment to bring my GV80 in for oil change and maintenance. And, scheduled a full day loaner.
When I arrived at dealership, they had a G70 ready for me, and asked if I wanted my car delivered back to my home at end of day. I had been told this was not an option since I live 40 miles from dealership, but the service manager said it was no problem.
Finally, something going as it should. Genesis of Framingham, MA.
Kudos.
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9 Posts
Same here. 5000 miles was also recommended. I went ahead and set the maintenance schedule on the GV80 to that number.
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1 Posts
I didn't get a warm feeling from the dealership I got my GV80 from when it came to my first oil and filter change which I am doing at 5000 mi. The valet thing is a pain in the a$$ and takes up way to much time IMO. Plus I never did and likely never will have much faith in the dealership's choice of "mechanics" they put on things like oil changes. I'm very fortunate to have a full shop with a lift for all the vehicles I own so doing my own service is actually enjoyable time for me. The GV80 V6's oil filter is accessible from the top after you remove a couple of air lines. It drains down when the engine is off so there is minimal mess. They made the oil pan drain plug simple to access and put the oif filter in a really tough place to get to. I found that the dealerships technicians are not yet familiar with the under hood details of the GV80 and I prefer if I can't be there with them (and they won't let you near them) to do it myself. These cars are modern day technical nightmares so I may be sending this one down the road before it hits it's midway value marker. It's to bad but I've seen first hand how bad dealerships can be at taking advantage of people who through no fault of their own just aren't savvy in the mechanical aspect of life and get royally screwed by dealerships. There are to few honest people out there any longer in the world of automobile repair and maintenance.
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