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Discussion Starter · #1 ·
Anyone have an issue with the fuel door not opening?
At dealer and they are stumped, can’t find a release in the cargo area, like you’d expect to have.
Thanks!!
 

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Anyone have an issue with the fuel door not opening?
At dealer and they are stumped, can’t find a release in the cargo area, like you’d expect to have.
Thanks!!

Is your car locked, it locks and unlocks with the car doors. Push on the right side of the fuel door to the fuel tank and it will open.
 

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Discussion Starter · #3 ·
Thanks, doors are unlocked.
They say there is a bug where you have to relook and unlock, but, that did not resolve. Stumped the techs at Hyundai and I swear this has to be a fuse or solenoid (unlocking doors ‘should’retrack the locking solenoid)
Nobody could find the emergency release in the cargo bay….it’s usually a yellow handle.
 

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Thanks, doors are unlocked.
They say there is a bug where you have to relook and unlock, but, that did not resolve. Stumped the techs at Hyundai and I swear this has to be a fuse or solenoid (unlocking doors ‘should’retrack the locking solenoid)
Nobody could find the emergency release in the cargo bay….it’s usually a yellow handle.
My year-old GV80 just started this issue. After locking the vehicle with the door button, each time I unlock the same way the fuel filler door will not unlock with the doors. I have to use the key fob and hit "unlock" twice to release the fuel filler door.
Have you resolved your issue? Please respond.
 

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just a thought do your rear doors unlock when you touch the door handle or just the drivers? i know in the settings you can choose 1 door or all doors .if set to 1 door mabey thats why the fuel door stays locked some update could have changed that.
 

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just a thought do your rear doors unlock when you touch the door handle or just the drivers? i know in the settings you can choose 1 door or all doors .if set to 1 door mabey thats why the fuel door stays locked some update could have changed that.
I have the "all" doors unlock setting. Today I did not lock the doors and the fuel door was locked when I checked. All this is happening since the latest Nov 21 software install.
Contacted Genesis Customer Care but they were not able to provide any solution or provide any emergency access to the fuel door.
Thanks for your suggestion.
 

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Still having trouble opening the fuel filler door! All doors are unlocked but the fuel filler door remains locked. Tried the key fob, which worked in the past, but does not work now. Last fuel fill I had to start the engine several times before the door would release from the lock.
I called Genesis but they had no idea, said they would look into it but never heard back from them.
Appears to become more erratic every day. I have to start thinking about refilling when the dial shows half full.
 

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Still having trouble opening the fuel filler door! All doors are unlocked but the fuel filler door remains locked. Tried the key fob, which worked in the past, but does not work now. Last fuel fill I had to start the engine several times before the door would release from the lock.
I called Genesis but they had no idea, said they would look into it but never heard back from them.
Appears to become more erratic every day. I have to start thinking about refilling when the dial shows half full.
My Genesis dealership replaced the Fuel Door Actuator and it fixed the problem. Took about an hour and was covered under warranty for me.
 

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Thanks, that's the first solution I have received. I will work with the dealer immediately!
Did the dealer resolve the issue? Did they have to order parts? I've had problem opening mine for about 1 month. Double clicking unlock works "sometimes" but not always. Currently waiting for my service appointment.
 
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