Discussion Starter · #1 ·
I live in Chicago, less than 3 miles from the nearest Genesis dealer - Genesis of South Loop. They refuse to do any valet service. I purchased my 2022 GV70 Sport Prestige from Genesis of Glenview. Glenview promised to valet service my vehicle when I bought there, but now says they will not do pickups more than 10 miles away (my prior 2018 G80 was purchased at Genesis of Highland Park, and was always valet serviced by them, though they are much farther away than Glenview). I have spoken to Genesis, and they cannot find any dealer to valet service my car. Since Genesis promises buyers this service, it is clearly reneging on the promise. Is anyone else running into this problem?