My 2022 GV 80 AWD has been great to drive during the first 6-8 months without incident, things have taken a turn over the last few months. I will attempt to capture the issue here in case others have experienced this. The issue is intermittent and no specific steps have been identified to reproduce it on demand. When it happens it can lead to a very dangerous situation.
While driving the car, typically already warm from driving, the vehicle will stop responding to the accelerator pedal and the car coasts, losing speed. The issue can last for many seconds to a minute and seems to go away if you stop/start the car. Pressing and releasing the accelerator when this occurs does not do anything. The rpms fall to idle.
I have taken the car in to the dealer and they held it for 11 days (got no status calls nor do they answer their phone), upon visiting the dealer and demanding status they stated that there were no DTC codes and they looked at other sensor data like fuel pressure and it all looked normal. They drove the car for 10-15min and did not reproduce the issue. I discussed with the shop foreman and they said they could not do anything if they don’t have a DTC code to work with. This will make it a very frustrating experience for anyone with this issue. They returned the car to me and upon driving it home (by now the car was warm from earlier test drive with mechanic) the car experienced the issue two times, the second time I caught the issue on video and drove back to the dealer and provided the video as proof of the problem. The car is still at the dealer. There is little to no incentive for the mechanics to investigate the issue because they said they only get paid for billable hours of repairs and not diagnosing these issue.
I have an open case with Genesis USA and have escalated the issue due to safety issue. The problem has occurred 3 times making a turn at an intersection and once on the highway.
I welcome any thoughts and advice from this community. I otherwise like the vehicle and was hoping to own it for a long time.
-Issue remains unresolved-