[AJB]

I bought a GV80 two weeks ago in white, prestige trim. Although I had to wait months to get it delivered and the buying process from the Hyundai dealership was terrible (can’t wait for Genesis to have stand alone dealerships in the NYC area), I absolutely love the car.

The car feels like I’m driving a $100k car vs a $78k car (including tax). All of the features and trim are top notch. The 3.5 engine is rewarding and fun to drive (esp in sport mode), the navigation and climate controls are intuitive and high tech. I make excuses to run errands and drive this car - it really is such a luxurious car.

I often times get stopped at lights or in the parking lots with people asking questions about the GV80 and complimenting how it looks - literally all of the time.
The sound system rocks and the 22” wheels make this car look amazing. The interior ambient lights are a nice touch, and the quality of the controls and finish are truly top notch

I don’t really have many issues at this point but if forced, I’d say the number of beeps and notifications were a bit much - but you can change the set up which resolved this for the most part.
The lack of spare tire is surprising and the fact that it didn’t come standard with wheel locks are annoying.
I wish they had a rear entertainment option for kids.
I really think that the buying experience needs to improve with more genesis dealers and not having to go through Hyundai dealerships and salespeople - they are not trained appropriately and didn’t know any of the genesis specific information or services provided - really disappointing spending this much money and the process was very unprofessional (literally had to go to the dealership 3 times to finalize purchase since they kept on forgetting a process or wasn’t aware of financing specifics etc.)

overall I am happy with the car, ride and quality. I’m looking forward to more accessories being available as well. Highly recommend.

I agree on both fronts the Prestige GV80 is an all around awesome car. That being said I was treated like I was buying a bargain basement Hyundai not a $72,000+ luxury crossover...

 

[AJB]

Thanks for the write-up. I'm super interested in a 3.5 Prestige, just worried about the dealership/service experience. Mind sharing which dealership you went to? I'm currently test driving with Genesis of North Plainfield in Jersey but my office is in Midtown.

I'm totally satisfied with my Prestige Package model, it's an awesome vehicle. That being said I was treated like I was buying a bargain basement Hyundai. It's not the fault of the salesperson, she was just doing what she was instructed to do. I purchased mine at Genesis of South Brunswick NJ. They have a stand alone building next to the Hyundai showroom that I was told will be converted to a Genesis showroom/dealership.
Genesis management has to understand that when a consumer comes in to purchase a $72,000+ vehicle the sales & presentation approach is entirely different than what it is with value based car & sale. If Genesis wants to truly compete with the traditional premium brands out there they need to change their sales, presentation & customer service approach. This is my first Genesis and I love it. That being said prior to this purchase I was buying Infinitis since 1998 and the buying and customer service was entirely different. I was treated like I was buying a luxury vehicle.

 

[AJB]

Just picked ours up a couple of days. Alta white with Dune interior. Drove 180 miles to grab it off the truck. Prestige. I put the dealer under pressure, they stayed after closing for us to pick it up and I didn't give them much time to prep it. They really wanted to spend time going through the features, but I nixed that - so they were doing their job and doing their best to give outstanding service.

Great experience with them. Yes, they are not a "lexus" style showroom or experience, but I really didn't care much about that. The car did not disappoint.

Dealership never received the RFID card with the car (they will mail it to me). Where did you find yours or was it handed to you?

What is the RFID Card? I never received it since I don't know what it is.