This is one thing I have run across while researching the GV70. I was so taken by it for it's looks, specs and the step up from our beloved CX-5 lux wise but then started seeing all these complaints on the support network, dealers, parts delays, quality issues.
Granted on forums you will sometimes see many more complaints than praise and this forum is young and small and like I do in all my research I look at many sources and then factor all in my decision.
The nearest Genesis dealer is an hour away as is most anything specialized since we live in the boonies although there's a Hyundai dealer five minutes away. Unfortunately they're all part of a mega group that I have had bad experiences with in the past with both sales and service and that can leave you with a bad taste.
Then again I can say this about just every syndicate I've ever dealt with no matter the brand.
One good thing for the GV70 and both Mazda models I'm looking at is the largely positive direction that the reviews and YT videos have run.
So here I am still on the fence and my preferences change just as the wind direction does....constantly!. Still going to keep taking in forum feedback and reviews for a while since I'm not in a rush although the Mazda is a much shorter wait should I go that route.
Granted on forums you will sometimes see many more complaints than praise and this forum is young and small and like I do in all my research I look at many sources and then factor all in my decision.
The nearest Genesis dealer is an hour away as is most anything specialized since we live in the boonies although there's a Hyundai dealer five minutes away. Unfortunately they're all part of a mega group that I have had bad experiences with in the past with both sales and service and that can leave you with a bad taste.
Then again I can say this about just every syndicate I've ever dealt with no matter the brand.
One good thing for the GV70 and both Mazda models I'm looking at is the largely positive direction that the reviews and YT videos have run.
So here I am still on the fence and my preferences change just as the wind direction does....constantly!. Still going to keep taking in forum feedback and reviews for a while since I'm not in a rush although the Mazda is a much shorter wait should I go that route.