I forgot to mention. My loaner car was a new GV70 3.5T with the ergo seat. For sure, that seat was much more comfortable than the GV80 in my opinion. There seat cushion position was more inverted (seat cushion bowed in, or sunk downward vs the GV80 like a mound bowing upwards into your butt). And it also seemed to have more padding as well. After driving for a duration, I could still start to feel the air bladder under my butt, but it was no where as uncomfortable as the GV80. just FYISo the dealer said they could not duplicate the seat discomfort issue. I told the service clerk where to put your hands on the seat cushion but I don't think the technician knew where to look or feel. They probably just sat in it and thought it was fine. I then went over to the sales dept where they had a new gv80 with the ergo seat, i went to feel and compare to mine, and it also seemed similar where you can feel the air bladders under the seat cushion. I am thinking this is the normal design and it is not my specific car that has an issue. But I think the seat is breaking in a little, its not as bad as before. however, it could be that I am sitting deeper into the seat since i am using the smart seat posture feature. I just adjust the part under the knee to extend out a little bit more for leg support. otherwise, I am using the smart posture suggested adjustement.