So the dealer said they could not duplicate the seat discomfort issue. I told the service clerk where to put your hands on the seat cushion but I don't think the technician knew where to look or feel. They probably just sat in it and thought it was fine. I then went over to the sales dept where they had a new gv80 with the ergo seat, i went to feel and compare to mine, and it also seemed similar where you can feel the air bladders under the seat cushion. I am thinking this is the normal design and it is not my specific car that has an issue. But I think the seat is breaking in a little, its not as bad as before. however, it could be that I am sitting deeper into the seat since i am using the smart seat posture feature. I just adjust the part under the knee to extend out a little bit more for leg support. otherwise, I am using the smart posture suggested adjustement.