I am from Ottawa ordered from Genesis West Ottawa. Ordered in Feb2022 a GV70 3.5T Sport Plus AWD. Booked a financing at 2.9% and was confirmed in writing the rate would not change at delivery with a wait time of about 6-8 months. Was also promised they would keep me updated all along. Only update I got from Genesis Canada was I would lose 1 feature due to chip shortage. Last week I get an email giving me 2 days to accept the incoming car with a changed order in my profile showing a 2023 at 6.1% financing!?!! I call this poor business client relationship management. I get the wait time, I get some minor specs changed. I don't buy not being told last summer I would get now a 2023 and Genesis would jump on the occasion to revised the financing rate because it is a 2023 with less tech than the 2022 I ordered. Genesis did not decide last week to ship 2023s... I've worked in automotive supply chain, I know how it works. Bottom line, I cancelled my order and I will share my bad experience every chance I got!!!
Great car, shady business practices