I'm really satisfied with my GV80. That being said the buying experience was more of what you expect when purchasing an economy car, not a $72,000 vehicle. I don't blame the salesperson as she's been trained to sell Hyundais not Genesis. I really felt like as soon as the paperwork was signed she wanted me out the door so she could move onto new business with the next customer.
I'm impressed with Genesis vehicles but they need their own dedicated showrooms, service centers and salespeople if they want to compete with other premium brands.