I agree that the salespeople are not trained for luxury car delivery. My guy was fine, but I think I knew more about the car than he did. When I went to pick up my GV80 Prestige, they did have a guy who shows all the options. I asked in advance for a demonstration of the self parallel parking feature (from outside the vehicle). That stumped him a bit, but eventually we figured it out. No way would I try that on the street without first practicing at the dealer.