What's your Genesis dealership experience been like?

In Canada we don't have full-fledged Genesis dealerships like the US. We have "distributor locations" and small boutique locations. I went to one the other day to try and get info on the GV80 and overall the experience was very pleasant. They're very nicely designed and very welcoming. The only thing I noticed was that the rep I was speaking with was a little out to lunch on details about the GV80, which I found funny. I have to think I'm not the only one who has experienced this with a dealer rep.

Does anyone have a similar story about being at a Genesis dealer? Share them below. I'm curious how big the difference is in the States where there's designated dealerships.