So, I called Genesis customer service today about the poor fitting floor mats. They said they probably sent me G80 mats in error, but they couldn’t help me anymore. Said that a program was set up with dealers to handle going forward.
Also said that I’d have to bring my mats back to the dealer in order to get the right ones. My dealer is 41 miles away. I asked if he really thought I should have to drive 82 miles round trip to fix their error, and he said that’s his only solution. So, Genesis officially isn’t the customer friendly company they say they are.
I called my dealer and they said they’d look into it and call me back. They, too, were surprised by Genesis’ response.