[emquad1946]

Today, January 2nd marks two months and one day that my 2022 GV70, 3.5TT has been in the shop at Genesis of North Charleston! With 20 K on the odometer on October 30th, several icons lit up on the dash. I pressed the concierge button and to my dismay was told that my car is experiencing low fuel pressure from the fuel pump. The lights on the dash indicated other problems. I called the dealer (which is 92 miles from my home) and drove the car on Nov. 1st to the dealer. I received a loaner (GV70) which was not a great fit since I have a bad back. Theye switched the car after two weeks to a GV80. I have been driving the GV80 for six weeks. My calls to the dealer, emails to the dealer have gone unanswered at this point. Earlier on they would call and tell me they are waiting for parts. Eight weeks and it is still not fixed. One of the replacement parts (as I was told) failed!!!!! My wife and I have emails and calls out to the head of Genesis...many of which never responded or was the wrong emails. We are frustrated at this point. I have requested they buyback the vehicle!!! I'll keep the Forum posted as to the outcome of this debacle.

 

[emquad1946]

Today, January 2nd marks two months and one day that my 2022 GV70, 3.5TT has been in the shop at Genesis of North Charleston! With 20 K on the odometer on October 30th, several icons lit up on the dash. I pressed the concierge button and to my dismay was told that my car is experiencing low fuel pressure from the fuel pump. The lights on the dash indicated other problems. I called the dealer (which is 92 miles from my home) and drove the car on Nov. 1st to the dealer. I received a loaner (G70) which was not a great fit since I have a bad back. Theye switched the car after two weeks to a GV80. I have been driving the GV80 for six weeks. My calls to the dealer, emails to the dealer have gone unanswered at this point. Earlier on they would call and tell me they are waiting for parts. Eight weeks and it is still not fixed. One of the replacement parts (as I was told) failed!!!!! My wife and I have emails and calls out to the head of Genesis...many of which never responded or was the wrong emails. We are frustrated at this point. I have requested they buyback the vehicle!!! I'll keep the Forum posted as to the outcome of this debacle.

 

[emquad1946]

Woah for the gent who’s GV70 has been at the Charleston dealership for over two months. That’s to me is unacceptable that no one has been in contact with you at all. I knew going in service would be far from great, but it is the vehicle my wife wanted so I bit. It’s frustrating but at the very least you are one of the fortunate ones who has a loaner. On my one forum the gent has been renting a car for (2) months out of pocket with no eta parts wise in sight. Time for you to get midEVIL on them and start contacting news agencies.

I do have a nice loaner from the dealer (GV80). BUT.........in my last communication with the concierge, she indicated the battery in the GV70 was dead and had to be replaced. THe dealership said the battery is on back order??? Corporate said she could get a not Genesis replacement of the right size and voltage. She said they are also on back order!!!!! Back to the drawing boards......