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CR Jan 2024 Issue- GV70 Reliability Prediction

28K views 30 replies 18 participants last post by  Elli  
Today, January 2nd marks two months and one day that my 2022 GV70, 3.5TT has been in the shop at Genesis of North Charleston! With 20 K on the odometer on October 30th, several icons lit up on the dash. I pressed the concierge button and to my dismay was told that my car is experiencing low fuel pressure from the fuel pump. The lights on the dash indicated other problems. I called the dealer (which is 92 miles from my home) and drove the car on Nov. 1st to the dealer. I received a loaner (GV70) which was not a great fit since I have a bad back. Theye switched the car after two weeks to a GV80. I have been driving the GV80 for six weeks. My calls to the dealer, emails to the dealer have gone unanswered at this point. Earlier on they would call and tell me they are waiting for parts. Eight weeks and it is still not fixed. One of the replacement parts (as I was told) failed!!!!! My wife and I have emails and calls out to the head of Genesis...many of which never responded or was the wrong emails. We are frustrated at this point. I have requested they buyback the vehicle!!! I'll keep the Forum posted as to the outcome of this debacle.
I traded in a2024 GV80 with 1305 miles because of software issues and lack of service for an Audi Q7. What a difference in every aspect of the car buying experience and service.
Do not take the car back. Its a lemon.