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All Known Genesis GV80 Issues and Complaints

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97K views 135 replies 69 participants last post by  Mick  
After about 10K miles I’m getting a front end rattle when driving slow over uneven pavement. (Railroad tracks, pulling in driveway, rough road). Sounds like a cheaply made vehicle after a few years. Not what I paid for.

Was perfectly smooth before that.
Dealership has replaced front end components TWICE, and have been unable to fix the issue. They have said it’s a “known issue” with the GV80.

Not sure what my recourse can be if they can’t fix it?
 
Are you sure it's in the front end? Sometimes in a car things can echo or seem to be coming from one place when it's actually another. Check your seatbelts, especially behind the driver's seat passenger side. They both have a seatbelt holder to keep the metal part from rattling against the the side panels.
When I ever get my GV80 back (driving a G80 loaner), I'll certainly check all around.

Based on the road conditions and speed when it happens, I certainly tend to lean towards a suspension issue. Everyone at the dealership thought the same when they drove it.
 
I don’t know enough about cars to relate to what they told me…. But they thought they had it narrowed to the front right strut because they had disconnected the swing arm (?) and the noise went away. Will advise
 
Keep me updated. I'm curious about this. Especially if the techs are replacing front end parts and its not fixing it. Kind of weird that they would be replacing stuff without being sure it's the cause. But I guess they went with a trial and error troubleshooting since they weren't sure. Check the tires too. Had a co-worker who had a bolt stuck inside his tire rattling around when he get to high speeds. It wasn't a GV80 though. Just some older car some years back. You might have something in one of your front tires. Those little balancing weights they put on the tires could have gotten in your front end or your front tire. I'm just guessing though.
Still don’t have my GV80 back. Been what?…. Over 2 months at least.
Have Genesis Consumer Affairs involved. Am told they have the whole front end apart. Genesis tech line/engineers involved.
I asked them about a lemon law replacement….. awaiting a definitive answer there.
On a side note, the G80 loaner makes a noise every time I hit the gas pedal. I think I saw someone mention them were told it was a fuel control module issue. My loaner has that issue. 🤷🏼‍♂️
First foray into the Genesis brand. Not really impressed so far.
 
Keep me updated. I'm curious about this. Especially if the techs are replacing front end parts and its not fixing it. Kind of weird that they would be replacing stuff without being sure it's the cause. But I guess they went with a trial and error troubleshooting since they weren't sure. Check the tires too. Had a co-worker who had a bolt stuck inside his tire rattling around when he get to high speeds. It wasn't a GV80 though. Just some older car some years back. You might have something in one of your front tires. Those little balancing weights they put on the tires could have gotten in your front end or your front tire. I'm just guessing though.
They’ve had my GV80 for over 4 months. I get updates from Genesis consumer affairs, but minimal info other than they’re going to try and replace this or that.
Have put almost 3000 miles on my loaner.
 
Keep me updated. I'm curious about this. Especially if the techs are replacing front end parts and its not fixing it. Kind of weird that they would be replacing stuff without being sure it's the cause. But I guess they went with a trial and error troubleshooting since they weren't sure. Check the tires too. Had a co-worker who had a bolt stuck inside his tire rattling around when he get to high speeds. It wasn't a GV80 though. Just some older car some years back. You might have something in one of your front tires. Those little balancing weights they put on the tires could have gotten in your front end or your front tire. I'm just guessing though.
Final update on this.

Genesis field engineer determined that both the upper and lower control arms on the front passenger side needed replaced. That fixed the rattle!

The dealer had my vehicle for 6 months.

Hyundai Motors of America has decided to offer to repurchase my GV80. I’m going to have them do so. Submitted everything and am awaiting their final $ determination.