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Controller dial intermittently doesn't work

3.4K views 1 reply 2 participants last post by  Fett  
#1 ·
My Gv80 is almost a year old. I've had random, intermittent times where the controller dial (the large dial above the shifter dial) doesn't work for changing the XM station. It might happen when I head out , then later when I've stopped for a bit and restarted the car, it's fine. When it doesn't work for changing stations, it still works for changing things on other screens. I took it to the dealer, who of course couldn't re-create the problem. Then a few days after I took it home, It recurred and I took a video , so I could send it to them to show the problem(which I should have done before I went to the dealer). Luckily there are redundant ways to change the station, but this is annoying (along with a variety of other tech glitches that I won't get into here)

Has anyone else had this issue? And more importantly , any resolution?
 
#2 ·
I also have this problem intermittently and have also had it at the dealer, and showed video. There has been no update on a resolution. As a work-around, you can press and hold the "MAP" and "SETUP" buttons for around 3 seconds, this will reboot the infotainment system. This always works for me to get that dial working again.

For me, usually the dial stops working after going into car play, or USB or other sections of the "media" then going back to the radio.