Share complaints and discuss all related problems with your Genesis GV80 here.
All Known Genesis GV80 Issues and Complaints
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GenesisFan
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231 Posts
Navigation system…always unavailable
This may be a GPS issue, I was getting route unavailable but it's working again so perhaps the GPS was unable to link to the car at the time.
Apple CarPlay…won’t connect via cable
Is it plugged into the leftmost plug? it's the only one that connects the phone to the infotainment screen.
Is it an Apple cable? Maybe try that.
Lane change assist…fault message
Are you putting the blinker to position B and holding it there until the side marker turns green on the dash? If you put the blinker all the way on it doesn't work. If you turn the steering wheel at all it stops it from working.
Font & side sensor falsely detecting when nothing is there
Look to see if there is a Ford F150 near you. They set the cameras off notoriously.
All cameras come on after backing out of parking space and continue to stay on for awhile while driving
Cameras are set to work until you get to 9 mph going forward before they turn off.
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107 Posts
I find this very hard to use as I still look over my shoulder to make sure it's clear. When I do that I must turn the wheel just enough to register as it always cancels due to steering imput.(direction does not change)
Sorry but I can't change lanes and just trust technology that I'm not going to hit something.
I can speak to a few of these, I have a 2021 GV80 3.5 Prestige (5100 miles):
Carplay - while i use AA, i had the same issue, until I went with a real hig quality data cable that was on 1' long
Sensor issue - Alot of people have reported this, incl me, and it seems to have to do with cross talk with other newer cars (I have always found it to be a new Ford) that is nearby
Cameras: yes, they come on and stay on until you hit 10mph (and the sound volume is lowered as well)
Yes, I have been using original apple cables and it keeps disconnecting the apple car play. I have to unplug it and replug and it comes back. Not sure if it is my cable, or phone, or the car?
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6 Posts
After about 10K miles I’m getting a front end rattle when driving slow over uneven pavement. (Railroad tracks, pulling in driveway, rough road). Sounds like a cheaply made vehicle after a few years. Not what I paid for.
Was perfectly smooth before that.
Dealership has replaced front end components TWICE, and have been unable to fix the issue. They have said it’s a “known issue” with the GV80.
Not sure what my recourse can be if they can’t fix it?
Was perfectly smooth before that.
Dealership has replaced front end components TWICE, and have been unable to fix the issue. They have said it’s a “known issue” with the GV80.
Not sure what my recourse can be if they can’t fix it?
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83 Posts
Are you sure it's in the front end? Sometimes in a car things can echo or seem to be coming from one place when it's actually another. Check your seatbelts, especially behind the driver's seat passenger side. They both have a seatbelt holder to keep the metal part from rattling against the the side panels.
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6 Posts
When I ever get my GV80 back (driving a G80 loaner), I'll certainly check all around.
Based on the road conditions and speed when it happens, I certainly tend to lean towards a suspension issue. Everyone at the dealership thought the same when they drove it.
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83 Posts
Keep me updated. I'm curious about this. Especially if the techs are replacing front end parts and its not fixing it. Kind of weird that they would be replacing stuff without being sure it's the cause. But I guess they went with a trial and error troubleshooting since they weren't sure. Check the tires too. Had a co-worker who had a bolt stuck inside his tire rattling around when he get to high speeds. It wasn't a GV80 though. Just some older car some years back. You might have something in one of your front tires. Those little balancing weights they put on the tires could have gotten in your front end or your front tire. I'm just guessing though.
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1 Posts
My GV80 2021 is a great car - I love it -- except lately I have been recording a noise that sounds like it is coming from the front dash area. Maybe the steering column or I don't know where. I have it at the dealer right now. This is the second time I have taken it in for this same issue. I have recorded the sound. It happens when the car is not on, when it is on, when I am driving, when I am not driving, when the air is on and when the ac is off - I cannot figure out any consistent reason for this noise. The dealer is taking the car home so he can hear the noise - even though I have him the recording.
Anyone else have this problem
Anyone else have this problem
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6 Posts
Still don’t have my GV80 back. Been what?…. Over 2 months at least.
Have Genesis Consumer Affairs involved. Am told they have the whole front end apart. Genesis tech line/engineers involved.
I asked them about a lemon law replacement….. awaiting a definitive answer there.
On a side note, the G80 loaner makes a noise every time I hit the gas pedal. I think I saw someone mention them were told it was a fuel control module issue. My loaner has that issue. 🤷🏼‍♂️
First foray into the Genesis brand. Not really impressed so far.
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3 Posts
WE received our 2022 GV-80 3.5T as promised. Now with 12,000+ miles, GREAT VEHICLE!! The old Gold Coast Siver one that was replaced by the state lemon law still sits on the dealer's lot. Hyundai/Genesis corporate owns it but has seemingly abandoned it. The dealership jokes about it being the longest resident ever on their lot!
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6 Posts
They’ve had my GV80 for over 4 months. I get updates from Genesis consumer affairs, but minimal info other than they’re going to try and replace this or that.
Have put almost 3000 miles on my loaner.
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167 Posts
I have same issue with my 2023 GV80- can’t figure it out.
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167 Posts
I’m not an Android user but have same issue with my iPhone which has Apple case on it. Have to take phone out of case for wireless charging to work. Did not have this issue with my Mercedes GLE 450-annoying to say the least.
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6 Posts
Final update on this.
Genesis field engineer determined that both the upper and lower control arms on the front passenger side needed replaced. That fixed the rattle!
The dealer had my vehicle for 6 months.
Hyundai Motors of America has decided to offer to repurchase my GV80. I’m going to have them do so. Submitted everything and am awaiting their final $ determination.
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167 Posts
think that’s the best move. As someone wrote on an earlier post on this thread.. Genesis brand is seemingly just an overpriced Hyundai-too many quality issues for my taste. Had I known prior would not have purchased this vehicle. Main reason I did was other luxury brands at least in my neck of the woods were tacking on a surcharge to MSRP and I was able get the GV80 at MSRP from local dealer. It’s a beautiful SUV but too many quality/production issues for my taste. If I could I would return it.
When I first got my car I had this issue. I think what it was is that the front speakers would cut out to give me some info like driving directions. But The sound for the info was turned down so all that happened was the speakers from the radio would cut out. Might not be your issue, but it was what fixed if for me.
81 - 100 of 136 Posts
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